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ESSENTIAL COMMUNICATION COURSES

Modules 1 - 6 are available in 60 / 90 / 120-minute segments or part of a learning path
Modules 7 - 9 are available in 120 minute / half-day / full-day learning paths

1 / ENGAGING MEETINGS AND ANXIETY 

When meetings are monotonous, predictable, and drag on longer than necessary, you immediately lose the interest of your audience. However, when your meetings are engaging and effective, your audience retains the information delivered, there’s buy-in, and you accomplish more in less time. 

KEY TAKEAWAYS

Engage participants and get "buy-in"​

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Reduce speaker anxiety and "show up"​

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Deliver a clear and engaging  message without nervousness

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4 / ACTIVE LISTENING AND DIVERSE IDEAS

Many senior executives use active listening skills to better understand differing opinions and diverse ideas.  Active listening creates empathy and helps the other person feel that they’re being heard.  This is the foundation of trust and moving ideas forward together.

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KEY TAKEAWAYS

Demonstrate emotional intelligence 

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Techniques to help others to feel heard  and involved​

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Practice collaboration techniques

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7 / CONVERSATIONAL INTELLIGENCE

What does it mean to be neurologically collaborative and innovative through conversations?  Our brains identify others as friend or foe in less than 1 second.  Make sure you don't fall into the foe category.

 

Your coach is an expert in transpersonal psychology, design thinking, and interpersonal neurobiology.  

KEY TAKEAWAYS

Understand how the brain categorizes others

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Subcognitive questions that influence trust​

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Discover 3 shifts to aid open-mindedness

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10 / WRITTEN COMMUNICATION

Clear and concise emails and reports exude confidence and executive communication skills.  Unlike oral communication, emails don't have the benefit of vocal tone or non-verbal cues like facial expressions.  Produce concise and clear emails that build collaboration (even if your answer is "no").  

*This module also requires module 5 as a prerequisite.

KEY TAKEAWAYS

Begin your presentation with the solution​

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Secondly, identify and offer key options for next steps

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End with data and supporting information

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2 / CONCISE MEMORABLE MESSAGES 

In this module, you’ll learn the Burst 3 Act Story Structure™ which will make planning and executing your presentations powerful and unforgettable. .  The 3 Act Storytelling Structure will remove presentation “stiffness,” increase the effectiveness of delivering data, and make your message memorable and concise.

KEY TAKEAWAYS

 A storytelling structure for being clear & concise​

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Increase memorability with our "3 repeat" 

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Develop and deliver a concise and clear business story

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5 / RENEGOTIATING NO

Sometimes saying “NO” is necessary.  How you deliver the response can either create resentment or lead to collaboration and a solution.  In this highly interactive session, we will use Burst’s AVR Technique (Ask / Verify / Renegotiate) to open “mental gates” and establish a collaborative atmosphere.

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KEY TAKEAWAYS

Understand and use "high-value-questions"

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Ask, verify, renegotiate with mirroring and collaboration​

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Practice saying no verbally and in email

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8 / OWN YOUR VOICE

Identify communication patterns that may have been learned through gender roles  (Reacting vs. Responding, Perfectionism, Minimizing Language, and In-Effective Body Language).

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Own your most effective "voice" by communicating your strength as a woman, and maximize your impact.

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KEY TAKEAWAYS

Overcome fear and presentation anxiety

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Learn to respond and not react​

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Reduce perfectionism and own your voice

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11/ "LEAD" POWERPOINT FRAMEWORK

Executives and clients often don't have time to sit through a long presentation.  The Lead Presentation Builder helps you get to the point, provide memorable options, and wrap your presentation up powerfully with data and information in 6 to 10 slides.

*This module also requires module 6 as a prerequisite.

KEY TAKEAWAYS

Begin your powerpoint with the solution​

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Include data into your powerpoint slides

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Begin the deck with  the answer

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3 /  EXECUTIVE PRESENCE & GRAVITAS

Audiences often judge how they feel about us from the weak language and non-verbal communication we use while delivering our message. Controlling "filler words" (uh, basically, um, I think, etc.) and eliminating constant hand gesturing will keep the audience's attention span high and improve message memorability. 

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KEY TAKEAWAYS

Eliminate weak language and say more with less

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Learn verbal / non-verbal communication skills ​

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Connect to the audience first then land your message with gravitas

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6 / THE BURST DIAMOND 

A clear, concise, and logical presentation maintains the audience's attention and effectively delivers key takeaways.  The Burst Diamond will give you a framework for delivering a powerful presentation that builds to a solution.

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KEY TAKEAWAYS

Learn and master the Burst Diamond structure

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Create and deliver a clear, concise, executive presentation.​

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Use the framework in all forms of communication

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9 / OVERCOME CONDITIONING

Understand the impact of cultural conditioning, heighten self-awareness of communication patterns, and practice ways to successfully transform gender communication rituals.

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We will deconstruct "triggers" to understand the neurobiology of interaction dynamics regardless of the circumstances.

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KEY TAKEAWAYS

Neuroscience: Rejection  and communication 

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Making the invisible visible​

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The 4 tools to transform communication traps

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